All Cancellations must be made by placing a phone call requesting the same. All refund requests must be made 48 hours prior to the initial pickup date & time. Otherwise, all deposits are non-refundable.

Cancellations for Sedans and SUVs must be made at least 48 hours before the expected pickup time. Limousines, Minibuses, and Motor Coaches 72 hours before charter time will be billed at 100%.

Each client is responsible for notifying us of all airline changes, delays, cancellations & missed flights. Delayed flights are billed after flight arrival. Please observe our non-smoking policy.

The client is responsible for guests and assumes full financial responsibility for any damages to the vehicle whether by accident, neglect, or intent.

Any damage to the limousine caused during the duration of the rental by them or any members of their party. A fee of 100.00 for each carpet or seat burn. The sanitation fee is 250.00. Vehicles cannot be loaded beyond seating capacity.

Alcohol Consumption and drug use is prohibited by law. We assume no responsibility for articles left in vehicles. Duluth Taxi Service assumes no responsibility for flight information other than what is listed above.  The Driver may terminate the charter at any time without refund if they deem the party unruly or endangering the safe operation of the vehicle.

It is Illegal to stand through the sunroof. Smoking is not permitted in all of our vehicles.

Duluth Taxi Service will not be responsible for any delays or inconveniences due to traffic, unforeseen mechanical failures, or situations deemed an "Act of God".

Duluth Taxi Service reserves the right to substitute alternative vehicles in the event of an occurrence beyond our control.

TERMS & CONDITIONS FOR: GUARANTEED ON TIME. OR YOUR NEXT RIDE IS FREE
Barring any unforeseen circumstance outside of our control such as weather, traffic, and driving conditions.
$25 MAXIMUM

Client assumes full financial responsibilities for all payments due at the end of the charter, including overtime pay will apply after the first 15 minutes of prearranged time described on the run sheet, wait time, gratuity, and damage fees by accepting our TERMS AND CONDITIONS.